Welcome to EcoSmart Machines. By accessing or using our website, products, or services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By visiting our website or purchasing products from EcoSmart Machines, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.
If you do not agree with any part of these terms, please refrain from using our website or services.
2. Products & Services
EcoSmart Machines manufactures and supplies hygiene solutions including:
- Sanitary Pad Vending Machines
- Disposal & Incineration Machines
Product specifications, images, and descriptions displayed on the website are for informational purposes only and may be updated or modified without prior notice.
3. Pricing & Payments
- All prices are subject to change without prior notice.
- Final pricing will be confirmed through quotation or invoice.
- Orders will be processed only after payment confirmation, unless otherwise agreed in writing.
- Applicable taxes, shipping, or installation charges may apply separately.
4. Order Confirmation
An order is considered confirmed only after:
- Quotation approval
- Payment confirmation (full or agreed advance)
- Order acknowledgment from EcoSmart Machines
We reserve the right to cancel or refuse orders due to product availability, pricing errors, or unforeseen circumstances.
5. Delivery & Installation
- Doorstep delivery is available across India.
- Delivery timelines may vary depending on location, product customization, and logistics conditions.
- Installation support or guidance will be provided where applicable.
- Delays caused by transport partners, natural events, or external factors are beyond our control.
6. Warranty Policy
- All products come with a 1-Year Replacement Warranty against manufacturing defects.
- Warranty does not cover:
- Physical damage or misuse
- Unauthorized modifications or repairs
- Improper installation or electrical issues
- Normal wear and tear
Warranty claims must be supported with purchase proof.
7. Returns & Replacement
- Replacement requests are subject to inspection and approval.
- Products damaged due to incorrect handling after delivery are not eligible for replacement.
- Custom-built or specially configured products may not be eligible for return.
8. User Responsibilities
Users agree:
- To provide accurate information during enquiry or purchase
- Not to misuse website content or services
- Not to attempt unauthorized access to website systems
9. Intellectual Property
All website content including text, logos, designs, product images, and branding materials are the intellectual property of EcoSmart Machines and may not be copied, reproduced, or distributed without written permission.
10. Limitation of Liability
EcoSmart Machines shall not be liable for:
- Indirect or consequential damages
- Loss arising from improper product usage
- Service interruptions beyond reasonable control
Our liability is limited to the value of the purchased product.
11. Third-Party Services
We may work with third-party logistics, payment processors, or service partners. EcoSmart Machines is not responsible for delays or issues caused by third-party providers.
12. Modifications to Terms
EcoSmart Machines reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after updates constitutes acceptance of revised terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact:
EcoSmart Machines
Email: info@ecosmartmachines.com
Phone: +91 XXXXX XXXXX
By using this website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.