EcoSmart Machines values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Company / Organization name
- Location or delivery address
- Any details submitted through enquiry or contact forms
Non-Personal Information
- Browser type and device information
- IP address
- Website usage data
- Pages visited and interaction behavior
2. How We Use Your Information
Your information is used to:
- Respond to enquiries and provide quotations
- Process orders and arrange delivery
- Provide customer support and after-sales service
- Improve our website and services
- Send product updates or service-related communication
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, analyze website traffic, and improve performance.
You can choose to disable cookies through your browser settings; however, some website features may not function properly.
4. Information Sharing
We may share information only when necessary with:
- Delivery and logistics partners
- Installation or service support teams
- Legal authorities if required by law
All partners are expected to maintain confidentiality and data protection standards.
5. Data Security
EcoSmart Machines implements appropriate technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.
While we strive to protect your data, no internet transmission is completely secure, and users share information at their own risk.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service requests
- Maintain business records
- Comply with legal obligations
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
To make such requests, please contact us using the details below.
9. Updates to This Privacy Policy
EcoSmart Machines reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated revision date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
EcoSmart Machines
Email: info@ecosmartmachines.com
Phone: +91 XXXXX XXXXX
By using our website, you agree to the terms outlined in this Privacy Policy.